diff --git a/.github/ISSUE_TEMPLATE.md b/.github/ISSUE_TEMPLATE.md index a750c52b61..9423b4f77e 100644 --- a/.github/ISSUE_TEMPLATE.md +++ b/.github/ISSUE_TEMPLATE.md @@ -1,8 +1,31 @@ -#### Expected Behavior +#### Expected Behavior (or desired behavior if a feature request) + +(what you expect to happen goes here) + +----- #### Actual Behavior -#### Before posting this issue, confirm/answer the following: +(what actually happens goes here) + +----- + +#### Please confirm you have done the following before posting your bug report: + - [ ] I have enabled debug mode - [ ] I have read [checked the Common Issues page](http://docs.snipeitapp.com/common-issues.html) -- [ ] I have read [the Getting Help Documentation](http://docs.snipeitapp.com/getting-help.html) + +----- +#### Please provide answers to these questions before posting your bug report: + +- Version of Snipe-IT you're running +- What OS and web server you're running Snipe-IT on +- What method you used to install Snipe-IT (install.sh, manual installation, docker, etc) +- If you're getting an error in your browser, include that error +- What specific Snipe-IT page you're on, and what specific element you're interacting with to trigger the error +- If a stacktrace is provided in the error, include that too. +- Any errors that appear in your browser's error console. +- Confirm whether the error is [reproduceable on the demo](https://snipeitapp.com/demo). +- Include any additional information you can find in `app/storage/logs` and your webserver's logs. +- Include what you've done so far in the installation, and if you got any error messages along the way. +- Indicate whether or not you've manually edited any data directly in the database