Merge remote-tracking branch 'origin/develop'

.github/ISSUE_TEMPLATE.md

@@ -1,8 +1,31 @@
-#### Expected Behavior
+#### Expected Behavior (or desired behavior if a feature request)
+
+(what you expect to happen goes here)
+
+-----
 
 #### Actual Behavior
 
-#### Before posting this issue, confirm/answer the following:
+(what actually happens goes here)
+
+-----
+
+#### Please confirm you have done the following before posting your bug report:
+
 - [ ] I have enabled debug mode
 - [ ] I have read [checked the Common Issues page](http://docs.snipeitapp.com/common-issues.html)
-- [ ] I have read [the Getting Help Documentation](http://docs.snipeitapp.com/getting-help.html)
+
+-----
+#### Please provide answers to these questions before posting your bug report:
+
+- Version of Snipe-IT you're running
+- What OS and web server you're running Snipe-IT on
+- What method you used to install Snipe-IT (install.sh, manual installation, docker, etc)
+- If you're getting an error in your browser, include that error
+- What specific Snipe-IT page you're on, and what specific element you're interacting with to trigger the error
+- If a stacktrace is provided in the error, include that too.
+- Any errors that appear in your browser's error console.
+- Confirm whether the error is [reproduceable on the demo](https://snipeitapp.com/demo).
+- Include any additional information you can find in `app/storage/logs` and your webserver's logs.
+- Include what you've done so far in the installation, and if you got any error messages along the way.
+- Indicate whether or not you've manually edited any data directly in the database